FinTech Mobile Banking App
Client: SecureBank
Project Overview
SecureBank, a traditional bank with 2 million customers, needed to compete with digital-first banks by launching a modern mobile banking application that would delight customers while maintaining enterprise-grade security.
Key Results
The Challenge
The bank's existing mobile app was outdated, had poor user ratings, and lacked features that customers expected from modern banking apps.
Existing app had 2.1 star rating on app stores
Customer complaints about slow performance
Limited features compared to digital-first competitors
Security concerns with outdated architecture
High customer support volume for basic tasks
Our Solution
We designed and built a completely new mobile banking experience from the ground up, focusing on security, performance, and user delight.
Created a new React Native app for iOS and Android
Implemented biometric authentication (Face ID, fingerprint)
Built instant payment and P2P transfer features
Developed AI-powered spending insights and budgeting tools
Integrated chatbot for 24/7 customer support
Achieved SOC 2 Type II certification
Technologies Used
"Our customers love the new app. We've gone from being behind our competitors to being a leader in digital banking experience. The team's attention to security details gave us complete confidence."
James Williams
Head of Digital Banking, SecureBank